CV

Academic CV for Joseph Arnold.

Contact Information

Name Joseph Arnold
Email josepharnold@josepharnold.phd
Website https://josepharnold.phd

Experience

  • 2015 - present

    Global IT Leader
    Ernst & Young
    • Translated product usage and operational data into actionable insights, driving decisions that improved product performance and adoption
    • Identified revenue leakage and inefficiencies through deep data analysis, contributing to cost optimization and margin improvement
  • 1999 - 2015

    Senior Network Engineer
    nFront/Digital Insight/Intuit
    • Global Network Architect for office designs, core network infrastructure, and innovation

Education

  • 2024 - present

    PhD
    Kennesaw State University
    Business Administration, Information Systems
  • 2021 - 2023

    MBA
    Kennesaw State University
    Business Administration

Research Interests

Artificial Intelligence in Organizations: Examining how emerging technologies influence employee behavior, decision-making, and organizational outcomes.
Information Systems Strategy: Investigating the strategic use of information technologies to support organizational performance and innovation.
Technology-Enabled Work Processes: Exploring how digital technologies reshape work practices, collaboration, and productivity.
Organizational Knowledge and Collaboration: Studying knowledge-related behaviors and mechanisms that support effective information sharing and learning.
Digital Transformation and Innovation: Understanding the organizational challenges and opportunities associated with technological change.

Conference Presentations

AMCIS 2026: ERF paper presentation, Reno, Nevada.

Teaching

IS2200 — Introduction to Information Systems: Kennesaw State University, Fall 2026.

Professional Service

Journal Reviewer: International Journal of Information Management (IJIM), 2026–Present
Conference Reviewer: Americas Conference on Information Systems (AMCIS), 2026